House Keeping supervisor
The Housekeeping Supervisor oversees daily cleaning operations and manages a team of housekeeping staff to ensure the facility meets high standards of cleanliness, hygiene, and presentation. This role acts as a bridge between frontline cleaners and upper management, coordinating work schedules, inspecting rooms and public areas, training staff, and resolving guest or facility issues.Key Responsibilities
Staff Supervision & Scheduling
Create and manage daily duty rosters, shift schedules, and staff assignments based on occupancy or workload.
Conduct daily team briefings to outline priorities, VIP arrivals, and special requests.
Guide, mentor, and motivate housekeeping and laundry personnel.
Quality Control & Inspections
Perform routine inspections of guest rooms, corridors, lobbies, and public restrooms to ensure compliance with quality and sanitation standards.
Identify and report maintenance or repair issues to the engineering/maintenance department and track them to completion.
Handle lost and found items according to company policy.
Training & Compliance
Train new hires on proper cleaning techniques, chemical safety, equipment handling, and guest service protocols.
Ensure strict adherence to health, safety, and hygiene regulations (OSHA or local standards).
Inventory & Resource Management
Monitor stock levels of cleaning supplies, linens, and guest amenities.
Requisition and restock supplies as needed to prevent shortages.
Guest & Issue Resolution
Respond promptly to guest complaints or special requests with a professional and helpful attitude.
Coordinate closely with the Front Desk / Reception regarding room status (dirty, clean, inspected, or out-of-order).
Qualifications & Requirements
- Education
- High school diploma or equivalent; a degree or diploma in Hospitality Management or related field is a plus.
- Experience
- 2+ years of experience as a Housekeeper, Cleaner, or Housekeeping Supervisor in a hotel, resort, or commercial facility.
Skills & Competencies
Strong leadership and team management skills.
Thorough knowledge of cleaning chemicals, industrial equipment, and sanitation standards.
Good problem-solving and communication abilities.
Physical stamina to walk, stand, and inspect facilities for extended periods.
Flexibility to work shifts, weekends, and holidays as required by operations.
- Pay
- ₹10,000.00 - ₹15,000.00 per month
Benefits
Food provided
- Work Location
- In person
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