RE
Senior Telecaller
Renit Technologies Pvt Ltd · Coimbatore
Pay₹15,000–20,000a month, as listed
WhereCoimbatoreTamil Nadu
TypeFull time
Posted2 Nov2 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list52 named
Customer feedback collectionPromotional pitchingSales persuasionCustomer records maintenanceComputer operationCold callingOutbound lead nurturingCollaboration with salesMeeting coordinationCustomer relationship buildingCoordination with sales teamsPhone communicationCall loggingDigital register maintenanceCustomer appointment bookingClient detail updatesData entry in ExcelComputer literacyLead list managementClient enquiry handlingLead generationOutbound telemarketingCross-departmental liaisonEnglishClient data maintenance in CRMLocal language12th PassTamilClient feedback collectionBachelor's degreePhone canvassingScheduling for multiple individualsB2BProspectingElectronics salesTelesalesCRM system proficiencyProductivity softwareClient communication skillsSME salesTelemarketingVisit schedulingProfessional phone etiquetteAfter-call work proceduresOpen market lead generationBusiness lead generationSales follow-upTeam coordinationCustomer acquisitionSales appointment settingClient interaction via phone callsCustomer data entry
About this job
- Company
- Renit Technologies Pvt. Ltd.
- Department
- Sales & Business Development
- Position
- Telecaller – Telecom & Non-Telecom Products
- Location
- Coimbatore
- Employment Type
- Full-time
Key Responsibilities
A. Telecom Products & Services
- Make outbound calls to corporate customers, SMEs, offices and business establishments.
- Generate enquiries for internet connectivity and business telecom solutions.
- Promote broadband, leased line, networking, Wi-Fi and related business solutions, subject to applicable authorisations.
- Generate leads for EPABX, IP phones, cloud telephony and communication solutions.
- Follow up on quotations and pending customer enquiries.
- Arrange appointments and meetings for the sales team.
B. Non-Telecom Products
- Promote CCTV and surveillance systems.
- Generate enquiries for laptops, desktops and IT accessories.
- Promote networking equipment, routers, switches and Wi-Fi solutions.
- Generate leads for printers, biometric attendance and access control systems.
- Promote server, storage, software and IT infrastructure solutions.
- Generate enquiries for hotel IT solutions and office automation products.
C. Customer Coordination
- Call existing customers for feedback and additional requirements.
- Follow up on quotations, orders and payments.
- Maintain daily calling records and customer databases.
- Update leads in CRM or Excel.
- Coordinate with the sales and technical teams.
Required Skills
- Good Tamil and English communication.
- Basic computer knowledge and MS Excel.
- Good telephone etiquette and convincing skills.
- Ability to handle customer enquiries.
- Positive attitude and willingness to achieve targets.
Performance Indicators (KPIs)
- 70–100 outbound calls per working day.
- 5–10 qualified leads per day.
- Regular quotation follow-ups.
- Minimum 2–3 sales appointments per day.
- Accurate CRM and daily reporting.
Qualification & Experience
- Minimum 12th pass / Any Degree.
- Freshers can apply.
- Experience in telecalling, telesales or customer support is preferred.
- Salary
- Based on experience and company policy, with performance incentives.
- Pay
- ₹15,000.00 - ₹20,000.00 per month
Benefits
Work from home
Language
English (Required)
- Work Location
- Hybrid remote in Coimbatore, Tamil Nadu 641004
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