Business Process Associate

Employment Type

Full-Time

Department

Business Operations & Client Support

About Bert and Tom

At Bert and Tom, we serve as an operational extension for U.S.-based distribution and supply chain businesses. Based in Coimbatore, our dedicated team provides focused, disciplined backend support—handling purchase order management, inventory tracking, accounts payable/receivable (AP/AR), data updates, and custom SOP-aligned tasks. We pride ourselves on process discipline, accuracy, reliability, and seamless communication to ensure our clients' everyday supply chain operations run smoothly.

Role Overview

We are looking for a detail-oriented, highly disciplined Business Process Associate to join our growing team. In this entry-level role, you will be responsible for executing day-to-day backend operational tasks for our U.S. clients across industries like beverage distribution, FMCG, trading, and logistics. You will follow Standard Operating Procedures (SOPs) to ensure high operational accuracy, timely data updates, and clear cross-border coordination.

Key Responsibilities

Procurement & Supply Chain Execution

Assist in creating, entering, and managing Purchase Orders (POs) accurately.

Coordinate with suppliers, track order statuses, and update inventory workflows.

Maintain up-to-date item catalogs, product codes, and pricing updates across client platforms.

Finance & Operations Support

Support Accounts Payable (AP) and Accounts Receivable (AR) processes.

Process invoices, match receiving documents with POs, and perform basic financial reconciliation tasks.

Sales & Pre-Order Assistance

Help process customer pre-orders, reservations, and sales team requests.

Verify inventory availability to prevent order fulfillment delays.

Data Integrity & Reporting

Follow SOPs meticulously to ensure error-free data entry across client databases and ERP/inventory systems.

Generate routine daily/weekly operational reports to give clients visibility into inventory, order statuses, and workflows.

Client Communication & Collaboration

Maintain clear, professional written and verbal communication with U.S.-based client teams and internal team leads.

Requirements & Qualifications

Education: Bachelor’s degree in Business Administration, Supply Chain Management, Commerce, Finance, Logistics, or a related field.

Experience: 0–2 years of experience (fresh graduates with strong academic background and relevant project/internship experience are encouraged to apply).

Communication Skills: Excellent written and verbal English communication skills suited for professional interaction with international stakeholders.

Technical Proficiency

Basic-to-intermediate proficiency in MS Excel / Google Sheets (VLOOKUP, basic formulas, data organization).

Familiarity with web-based platforms, ERP systems, or database management is a plus.

Key Traits

High attention to detail and accuracy.

Strong organizational and time-management skills.

Process-driven mindset with the ability to follow SOPs rigorously.

Willingness to work in shifts aligned with U.S. client working hours if needed.

What We Offer

Comprehensive training on international supply chain, inventory management, and backend operations.

Exposure to U.S. B2B business models and client operations.

A collaborative, structured, and growth-oriented work environment.

Pay

₹240,000.00 - ₹400,000.00 per year

Benefits

Flexible schedule

Paid sick time

Application Question(s)

Which best describes your working level in Excel or Google Sheets? Answer with ONE of: (A) Data entry only, (B) Formulas, sorting, filters, VLOOKUP, or (C) Pivot tables, nested formulas, reporting.

In 2-3 sentences, describe one back-office or operations process you made faster or more accurate. What exactly did you change, and what was the effect?

What is your notice period in days, and have you handled GST filing, invoicing or purchase orders before?

Experience

operations / back-office

1 year (Required)

Language

English (Required)

Work Location

In person