Delivery Operations – Back Office

Job Title

Delivery Operations - Back Office

Location

Coimbatore

Workplace Type

On-site

Employment Type

Internship / Full Time

About iamneo

Founded in 2016 and now part of the NIIT Ecosystem, iamneo is a fast-growing, profitable B2B EdTech SaaS company that's transforming how tech talent is upskilled, evaluated, and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale.

Our product suite — including Neo PAT (student employability and placement readiness), Neo Exam (secure, cloud-based examination infrastructure), Neo Colab (coding education management), Neo Coder (AI-powered experiential learning for developers), and Neo Hire (recruitment automation and candidate evaluation) — helps engineering colleges and corporate L&D/HR teams measure, close, and track skill gaps at scale.

About the Role

We are looking for a Delivery Operations – Back Office to support our training delivery and program operations team with day-to-day coordination and administrative activities. This role is ideal for a graduate who is organized, detail-oriented, proactive, and interested in building a career in operations and program management.

Key Responsibilities

Support day-to-day batch operations, student onboarding, and training coordination.

Maintain attendance records, assessment schedules, trackers, and delivery reports.

Coordinate with trainers, internal teams, and on-ground SPOCs to ensure smooth program execution.

Assist with platform-related activities, including course setup, learner mapping, and assessment coordination.

Track daily challenges, assignments, assessments, and program milestones.

Ensure timely data updates, accurate reporting, and closure of operational action items.

Monitor day-to-day delivery activities, identify operational gaps, and escalate potential risks.

Provide administrative and operational support to ensure timely execution of training programs.

Key Skills

Good verbal and written communication skills.

Strong coordination, follow-up, and organizational skills.

Working knowledge of MS Excel, Google Sheets, and PowerPoint.

Good analytical skills and attention to detail.

Ability to manage multiple tasks and meet strict deadlines.

Proactive approach with a strong sense of ownership.

Willingness to learn and adapt to new tools and processes.

Ability to work in a fast-paced environment.

Qualifications & Eligibility

Bachelor's degree in any discipline.

Freshers are encouraged to apply.

Internship or project experience in operations, administration, coordination, or program management is an added advantage.

Immediate joiners preferred.

Why Join iamneo?

Gain hands-on experience in Training Delivery and Program Operations.

Work closely with trainers, internal teams, and program stakeholders.

Develop skills in coordination, reporting, data management, and operational execution.

Get exposure to learning platforms and end-to-end training program delivery.

Build a strong foundation for a career in Delivery Operations, Program Management, or Business Operations.