Jobs›Process, Indore

Process Associate

SCPL · Indore
Pay₹26,000–38,000a month, as listed
WhereIndoreMadhya Pradesh
TypeFull time
Posted28 Oct10 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
No vehicle or licence needed
Skills they list19 named
Live chatComputer operationCustomer communicationCustomer complaint handlingEmail communicationComputer literacyWriting skillsClient enquiry handlingCorrespondence draftingEnglish12th PassCustomer service through social mediaClient servicesNon-voiceComputer skills10th PassProviding product informationClient communication skillsCommunication skills
About this job
Position
Process Associate
Interview Location
Indore, MP
Interview Date
5th November, 2026

Looking For Candidate who are ready to relocate to Ahmedabad, Gujarat.

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one

You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

During a Typical Day, You’ll

Answer incoming communications from customers

Connect and resolve issues with customers using written communication only

What You Bring to the Role

1 year or more customer service experience – Freshers welcome to apply

Great written communication skills including grammar and spelling

High School Diploma

Computer savvy

Flexibility to work in a 24/7 environment

What You Can Expect

Knowledgeable, encouraging, supporting and present leadership

Diverse and community minded organization

Career-growth and lots of learning opportunities for aspiring minds

And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you

Job Types
Full-time, Permanent, Fresher
Pay
₹26,000.00 - ₹38,000.00 per month

Benefits

Food provided

Provident Fund

Application Question(s)

Are you currently pursuing any degree/course?

Rate you English communication on a scale of 1 to 10.

Are you ready to relocate to Ahmedabad, Gujarat?

Are you comfortable with Rotational Shift ? (Cab facility is provided for Night shift)

Work Location
In person

Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →

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