Operations Executive

We at Eon Infotech Ltd. are looking for Operations Executive. To succeed in this role, you must have exceptional operational competency and managerial skills.

Key Responsibilities

Manage the Customer Service Field Team and Support Technicians

Professionally handle customer calls and resolve complaints

Coordinate with clients, the production team, and management

Monitor Vehicle Tracking System (VTS) devices through dashboards, MIS, and web apps

Plan replacements and maintenance for faulty devices

Conduct customer training sessions on VTS operations and report generation

Perform GPS data analysis

Update information systems and maintain accurate records

Report progress and status updates to both customers and internal teams

Assist with other VTS-related activities as required by the client

Requirements

Graduate in any discipline with a one-year computer diploma,

Strong written communication

Proficiency in MS-Office/Open Office and Google Maps

Additional Requirements

Must have personal conveyance for commuting

Job Types

Full-time, Permanent

Pay

₹15,000.00 - ₹20,000.00 per month

Benefits

Provident Fund

Work Location

In person