Website Manager

Rockstar is recruiting for a global brand that provides essential business support services. The client is a dynamic, fast-growing company focused on delivering high-quality solutions through a remote-first, outcome-driven culture. They are seeking a skilled professional to join their team and help shape their digital foundation.

In this pivotal role, the Website Manager will shape the digital foundation of a fast-growing global brand. As the Website Manager, the individual will own the day-to-day operations, governance, and performance of the HubSpot-hosted website. By partnering with senior leaders, design teams, and external agencies, the successful candidate will ensure the website remains a high-performing, conversion-ready platform that reflects the brand.

About the Role

The client is seeking a Website Manager to own the end-to-end operation of the website, ensuring updates are executed efficiently, quality standards are upheld, and the site remains accurate, scalable, and conversion-ready. This role acts as the central point of coordination across content, design, development, SEO, growth, analytics, and QA.

This is not a design or development role. It is an operational leadership role focused on execution, governance, and performance.

Key Responsibilities

Website Operations & Governance

Own the full website maintenance lifecycle, from request intake through deployment

Manage prioritization, SLAs, and scheduling for website updates (urgent vs. routine vs. strategic)

Enforce website governance standards, including templates, modules, permissions, and publishing rules

Serve as the primary point of contact for all website-related requests across Marketing, Sales, and Leadership

Manage user access, permissions, and CMS training

Cross-Functional Coordination

Coordinate work across Content, Design, Development, SEO, Growth/CRO, Analytics, and QA

Ensure clear handoffs, timelines, and accountability at each stage of execution

Identify and resolve blockers, dependencies, and resourcing issues

Facilitate alignment between stakeholders on scope, priority, timing, and expectations

Release Management & QA Oversight

Oversee staging, QA, and production releases

Support CRO initiatives including A/B testing, personalization, and experiment QA

Ensure all changes pass required checks

• Content QA
• Visual QA
• Technical QA
• Accessibility compliance

Own post-publish validation and coordinate rollbacks or hotfixes when needed

Maintain a consistent release cadence and deployment process

CMS & Technical Stewardship (HubSpot)

Maintain a clean, scalable HubSpot CMS environment, including

• Page templates
• Modules
• HubDB usage

Permissions and publishing workflows

Ensure technical best practices are followed for performance, responsiveness, and maintainability

Partner with the cybersecurity team to ensure website security, compliance (cookie consent, GDPR), and access hygiene

Partner with developers on upgrades, fixes, and CMS improvements

Content & Asset Updates

Implement content and copy updates in partnership with the Content team and subject matter experts

Coordinate visual asset updates with the Design team

Monitor pages for outdated content or messaging and trigger refresh cycles as needed

Maintain long-term website architecture and scalability across services and verticals

SEO Oversight

Oversee the implementation of SEO updates, with support from an external agency

Partner with the SEO Specialist and web developer on audits and recommendations

Ensure site updates do not negatively impact organic search performance

Vendor Management

Serve as the primary point of contact for website-related vendors, including external SEO and CRO agencies

Coordinate vendor requests by routing action items to the appropriate internal teams and owners

Ensure alignment on scope, priorities, and timelines, and track vendor-driven work through completion

Documentation & Continuous Improvement

Maintain website documentation, including

• Website changelog
• SOPs for updates and QA
• Page inventory and ownership

Lead retrospectives on major launches or incidents

Continuously improve workflows, tools, and standards to increase speed and reliability

Required Qualifications

3–5+ years of experience managing websites in a marketing or growth environment

Hands-on experience with HubSpot CMS (or comparable CMS platforms)

• Strong understanding of

Website governance and QA processes

Cross-functional project coordination

• SEO and CRO fundamentals

Proven ability to manage multiple concurrent requests and priorities

Experience coordinating with distributed or remote teams

Excellent organizational, communication, and stakeholder management skills

Work Conditions

Location

Remote (South Africa, India, or Philippines), with availability for U.S. Pacific Standard Time collaboration as needed

Employment

Full-time role with competitive salary and benefits

Why Join?

In this role, the candidate will shape the digital foundation of a fast-growing global brand. The individual will

Build structure where it matters by shaping scalable website operations, governance, and workflows

Work in a remote-first, outcome-focused culture that values ownership, clarity, and results

Collaborate with global teams, partnering with senior leaders and creative teams to align technical execution with strategic marketing goals

Originally posted on Himalayas