TELECALLING MANAGER

Telecalling Sales Manager

Location

Karur, Tamil Nadu (Work from Office)

Salary

Up to ₹5 LPA Fixed CTC + Uncapped Incentives

Experience

2+ Years

Probation

2 Months

Joining

Immediate

Working Days

Tuesday to Sunday (Monday Off)

Reporting To

CEO

About Thogai Murugan Real Estates

Thogai Murugan Real Estates is an established real estate developer in Tamil Nadu, with a legacy dating back to 2002. With 50+ projects delivered and 1,500+ families served, we specialise in residential plots, villas, and apartments, with a focus on clear documentation, fair pricing, and trusted customer relationships.

We are rapidly expanding our sales operations and building a strong team to drive our next phase of growth.

About the Role

We are looking for a Telecalling Sales Manager to lead our telecalling team, drive qualified site visits, and improve team performance.

Career Growth: This is a high-growth leadership role with the opportunity to become a Senior Manager and lead a team of 20+ within 6 months, based on performance and business expansion.

Key Responsibilities

• Team Leadership: Manage telecallers, set targets, review daily performance, and drive accountability.
• Daily Execution: Ensure timely lead calling, follow-ups, site visit bookings, confirmations, and attendance.
• Conversion Improvement: Review call recordings, coach telecallers, handle escalations, and improve site visit booking and completion rates.
• Hiring \& Training: Recruit, onboard, train, and evaluate telecallers through regular coaching and roleplays.
• Weekly Reviews: Track individual performance, identify gaps, and implement improvement plans.
• CRM \& Reporting: Maintain accurate lead data, follow-up discipline, and daily and weekly performance reports.

Candidate Requirements

• 2+ years in telecalling or inside sales, including 1+ year managing a team.
• Proven experience achieving team sales or appointment booking targets.
• Strong people management, coaching, and communication skills.
• Experience using CRM systems and sales performance reports.
• Fluent in both Tamil and English (mandatory).
• Real estate experience preferred but not mandatory.
• No degree requirement. Performance and experience matter more.

Key Outcome

Build a high-performing telecalling team that consistently generates qualified, completed site visits.

Pay

₹25,000.00 - ₹40,000.00 per month

Benefits

• Flexible schedule
• Health insurance
• Paid sick time
• Provident Fund
• Work from home

Work Location

In person