Telecalling Executive

Job Title

Telecalling Executive

Company

Abija Exports

Industry

Textile \& Apparel Exports

Job Location

5, NMS Compound, Erode Fort, Erode, Tamil Nadu – 638001

Job Type

Full-Time

Department

Sales \& Customer Coordination

Salary

₹15,000 per month

Experience Required

Minimum 5 years

Job Summary

Abija Exports is looking for an experienced Telecalling Executive to generate sales leads, follow up on customer enquiries, promote textile and apparel products, and support business development activities.

The ideal candidate should have excellent communication skills, strong customer-handling abilities, and experience in telecalling, telesales, or sales coordination.

Key Responsibilities

• Make outbound calls to prospective customers and existing clients.
• Generate qualified sales leads and identify potential business opportunities.
• Follow up regularly with customers to convert enquiries into orders.
• Share product catalogues and company information through WhatsApp and email.
• Explain product details and respond to customer enquiries professionally.
• Coordinate with the sales team regarding quotations, orders, and customer requirements.
• Maintain customer databases, call records, and follow-up reports using MS Excel.
• Reactivate inactive leads and develop repeat business opportunities.
• Achieve agreed daily calling, lead-generation, and follow-up targets.
• Submit daily activity reports and maintain accurate customer records.

Required Skills and Qualifications

• Minimum 5 years of experience in telecalling, telesales, customer support, or sales coordination.
• Strong verbal communication and customer-handling skills.
• Good lead-generation, persuasion, and follow-up abilities.
• Basic knowledge of MS Excel, email, and WhatsApp Business.
• Ability to manage multiple customer enquiries and maintain organized records.
• Target-oriented mindset and professional telephone etiquette.

Mandatory Language Requirements

Candidates must be proficient in all five languages

• Tamil
• English
• Hindi
• Malayalam
• Kannada

Proficiency in all five languages is mandatory for effective communication with customers across different regions.

Key Performance Indicators (KPIs)

Performance will be evaluated based on agreed targets for

• Daily outbound calls.
• Qualified leads generated.
• Timely customer follow-ups.
• Enquiry-to-order conversion rate.
• Orders generated through telecalling.
• Accuracy of customer records and daily reports.

Salary and Employment Details

• Monthly Salary: ₹15,000
• Employment Type: Full-Time
• Experience: Minimum 5 years
• Work Location: Erode, Tamil Nadu

How to Apply

Interested candidates who meet the experience and language requirements can contact

Abija Exports

5, NMS Compound, Erode Fort, Erode, Tamil Nadu – 638001

Phone / WhatsApp

89258 19726

Email

hrabijaexports@gmail.com

We are looking for candidates with strong communication skills, consistent follow-up habits, and the ability to contribute to measurable sales results.

Pay

₹15,000.00 per month

Work Location

In person