Guest Experience Manager

Marriott Hotels Resorts · Bangalore

Senior

PayPay not listed

WhereBangaloreKarnataka

TypeInternship

Posted3 Nov5 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Description JOB SUMMARY Responsible for supporting the resort operation in the role of Manager on Duty for driving Owner and Guest Relations at the resort, and for analyzing key metrics to help improve overall guest satisfaction. Monitors daily guest feedback results and identifies trends in customer experiences as evidenced within internal and external survey data, guest correspondence, and direct customer interaction. Monitors daily guest feedback results and identifies trends in customer exp…

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