Guest Relation Executive

G R Solutions · Hyderabad

Pay₹15,000–17,000a month, as listed

WhereHyderabadTelangana

TypeFull time

Posted28 Oct11 days ago, via Apna

Kaam checked

No fee, deposit or pay-to-apply signs

Day work

No vehicle or licence needed

About this job

Attend to guests courteously and deal promptly with their requests and queries. Should Collect guest feedback forms and do any possible first hand service recovery steps. · Welcome guests during check-in and giving a fond farewell to guest while checkout. · Handling guest complaints and concerns in an efficient and timely manner. · Coordinating and multi-tasking job duties in a busy environment. · Have up to date information on Park and their facilities. · Providing excellent customer service as per standards. · Maintain up-to date information Park rates, current promotions, offers and packages. · Collect Guest feedback during guest departure along with his likes and dislikes. · Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest. · Should be able to handle all guests without bias or prejudice. · Adhere to strict staff grooming and hygiene · Good command of the English language is essential, both written and verbal · Must possess strong organization time management skills, attention to detail. · Must be guest service focused and a team player. · Positive attitude and outgoing personality is essential. · Must be able to work shifts - days, evenings, weekends and holidays. · Professional in demeanor and presentation. · Personable, enthusiastic, self-motivated and able to work independently.

Similar jobs in HyderabadSee all →

Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →