Medical Telecalling Executive - coimbatore
- Company
- Dr. Aravind’s IVF Fertility and Pregnancy Centre
- Job Location
- Coimbatore, Tamil Nadu (Regional Office)
- Department
- Telecalling / Patient Coordination
- Experience
- Previous hospital or healthcare experience required
- Joining
- Immediate joiners preferred
Job Description
We are looking for a friendly and well-organized Telecaller to join our Regional Office in Coimbatore. The candidate should have previous experience in a hospital or healthcare environment and be comfortable communicating with patients, handling enquiries, and coordinating appointments.
Key Responsibilities
Make outbound calls to patients and prospective enquiries.
Attend incoming calls and respond to general patient enquiries.
Explain basic information about hospital services and appointment procedures.
Follow up with patients regarding appointments and scheduled visits.
Coordinate with hospital branches and concerned departments for patient enquiries.
Maintain call records, patient enquiry details, and follow-up information.
Provide timely updates to patients regarding appointments and consultations.
Communicate professionally with patients and their families.
Follow up on pending enquiries and maintain regular communication.
Ensure patient information is handled confidentially.
Share relevant patient concerns with the appropriate department when required.
Eligibility Requirements
Previous experience in a hospital, clinic, or healthcare organisation is required.
Experience in telecalling or patient coordination is preferred.
Good verbal communication skills.
Fluency in Tamil is required; basic English communication is preferred.
Basic computer knowledge and data entry skills.
Good listening, follow-up, and interpersonal skills.
Ability to handle patient enquiries professionally.
Candidates available to join immediately are preferred.
Job Details
- Job Type
- Full-time
- Work Location
- Coimbatore – Regional Office
- Department
- Telecalling / Patient Coordination
- Industry
- Healthcare / Hospital
- Experience
- Hospital experience required
- Joining
- Immediate joiners preferred
How to Apply
Interested candidates can share their updated resume through the following contact details
- Phone
- 9786745164
- suryasrirecruiter@draravindsivf.in
- Pay
- ₹12,000.00 - ₹18,000.00 per month
- Work Location
- In person
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