Jobs›Tour Consultant, Kochi

Tour Consultant//Urgently Required

Airspace Travel & Holidays · Kochi
Pay₹17,000a month, as listed
WhereKochiKerala
TypeFull time
Posted29 Oct10 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Walk-in interview
Day work
No vehicle or licence needed
Skills they list49 named
Hotel bookingSales persuasionCustomer records maintenanceWalk-in client managementRecord-keepingComputer operationCustomer complaint handlingInbound salesAfter-sales serviceOutbound lead nurturingCustomer relationship buildingEmail communicationTravel arrangementsInbound customer enquiry call handlingTourismPhone communicationClient detail updatesComputer literacyTravel agency experienceClient enquiry handlingIn-person customer serviceInbound voiceClient record-keeping practicesLead conversionHandling dissatisfied clientsTravel company experiencePayment collectionBachelor's degreeSales quotingClient follow-upStakeholder coordinationLead nurturingHospitality industry experienceClient servicesCustomer relationship managementVendor communicationClient negotiationReservation systemsTour package reservationProductivity softwareTailor-made holiday planningSolution sellingTravel schedulingCommunication skillsSales follow-upOrder booking managementClosing dealsClient interaction via phone callsReservation management
About this job

Job description

About Us

Airspace Travel & Holidays is a fast-growing travel company specializing in domestic and international tour packages, flight bookings, hotel reservations, visa assistance, travel insurance, and corporate travel solutions. We are looking for a passionate and customer-focused Tour Consultant to join our team.

Key Responsibilities

Handle customer enquiries through phone, email, WhatsApp, and walk-in visits.

Design and customize domestic and international holiday packages.

Prepare professional tour quotations and itineraries.

Coordinate with hotels, airlines, transport providers, and destination partners.

Convert enquiries into confirmed bookings by providing excellent customer service.

Follow up with prospective customers to maximize sales conversions.

Maintain accurate customer records and booking documentation.

Process reservations for flights, hotels, sightseeing, transfers, and travel insurance.

Ensure timely collection of payments and required travel documents.

Stay updated on travel trends, destinations, visa requirements, and promotional offers.

Resolve customer concerns professionally before, during, and after travel.

Eligibility Criteria

Minimum 1 year of experience as a Tour Consultant or in the travel and tourism industry is mandatory.

Bachelor's degree or IATA qualification preferred.

Strong knowledge of domestic and international holiday destinations.

Excellent communication, sales, and negotiation skills.

Good computer knowledge (MS Office and travel booking portals preferred).

Ability to work independently and as part of a team.

Skills Required

Sales & Customer Service

Tour Planning & Itinerary Preparation

Holiday Package Sales

Negotiation & Communication

Time Management

Problem Solving

Teamwork

Computer Proficiency

Salary & Benefits

Attractive Salary (Based on Experience)

Performance-Based Incentives

Career Growth Opportunities

Professional Training

Friendly Work Environment

Paid Leave and Company Benefits as per Policy

How to Apply

Interested candidates can send their updated resume to

Email
krishnadas@airspacetravel.in

Or contact us

Mobile
+91 85899 52840
Work Location
In person
Pay
From ₹17,000.00 per month
Work Location
In person

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