Tele Calling Executive

IPCS Global · Kochi

Pay₹12,000–18,000a month, as listed

WhereKochiKerala

TypeFull time

Posted28 Oct7 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list38 named

Sales persuasionCustomer records maintenanceRecord-keepingComputer operationOutbound lead nurturingInbound customer enquiry call handlingCustomer needs analysisPhone communicationCall loggingStudent recruitmentClient detail updatesComputer literacyLead list managementClient enquiry handlingInbound voiceMalayalamOutbound telemarketingClient needs assessmentLocal languageClient follow-upLead nurturingClient servicesPhone canvassingProspectingProviding product informationClient communication skillsTelemarketingProfessional phone etiquetteClient educationCommunication skillsBusiness lead generationSales follow-upCustomer acquisitionOffice phone managementLead qualification callsSales appointment settingSales lead qualificationCustomer data entry

About this job

Company: IPCS Global
Location: Kochi, Kerala
Salary: ₹12,000 – ₹18,000 per month
Job Type: Full-time
Experience: 3 months – 1 year

Job Overview

IPCS Global is looking for a confident and enthusiastic Telecaller to handle student enquiries, provide basic course information, generate leads, and support the admissions team.

Key Responsibilities

Handle incoming and outgoing calls from students and parents.

Provide basic information about courses and training programs.

Understand customer requirements and identify genuine leads.

Follow up with interested candidates through calls and WhatsApp.

Invite prospective students for walk-in counselling and admission discussions.

Collect and maintain candidate details and enquiry records.

Forward qualified leads to the admissions team.

Maintain daily call reports and achieve assigned calling targets.

Requirements

3 months to 1 year of experience in telecalling, telesales, or customer service.

Good communication skills in Malayalam.

Basic computer knowledge and telephone etiquette.

Strong follow-up and convincing skills.

Ability to handle enquiries professionally and work towards targets.

Pay: ₹12,000.00 - ₹18,000.00 per month
Work Location: In person

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