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Sprinklr Solution Lead / CCaaS Solution Architect
Next-Link · South 24 Parganas
Pay₹15La year, as listed
WhereSouth 24 ParganasWest Bengal
TypeFull time
Posted4 NovToday, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
About this job
Role Overview Nextlink is seeking for an experienced Sprinklr Solution Lead / CCaaS Solution Architect to drive the design, architecture and implementation of an enterprise-scale omnichannel Customer Experience (CX) platform. The role will be responsible for defining end-to-end solution architecture across voice, digital and social channels, ensuring seamless customer engagement, integration with enterprise applications, and enablement of AI-driven customer experience capabilities. The ideal ca…
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