Field Service Technician

Job Summary

We are looking for an experienced EV Service Technician to handle servicing, maintenance, troubleshooting, and repair of electric vehicles, particularly electric 3-wheelers. The candidate will be responsible for coordinating with service stations, resolving technical issues, and ensuring timely service support across assigned locations.

The role involves extensive travel to service stations/yards to ensure smooth service operations.

Key Responsibilities

• Perform servicing, maintenance, troubleshooting, and repair of electric vehicles, particularly EV 3-wheelers.

• Diagnose mechanical and electrical issues and ensure timely resolution.

• Conduct regular visits to service stations to monitor service quality and operational efficiency.

• Handle vehicle breakdowns, technical complaints, and escalations.

• Ensure proper maintenance of service records, repair reports, and vehicle service history.

• Identify recurring technical issues and coordinate with internal teams for permanent solutions.

• Ensure adherence to service standards, safety procedures, and turnaround time (TAT).

Required Skills & Qualifications

• ITI / Diploma in Mechanical or Automobile Engineering.

• Minimum 4 years of experience in vehicle servicing and maintenance.

• Experience in EV servicing, preferably electric 3-wheelers, will be an added advantage.

• Good knowledge of vehicle diagnostics, troubleshooting, mechanical and electrical systems.

• Experience coordinating with service centres, workshops, or dealer networks.

• Willingness to travel extensively across assigned locations.

• Good communication, coordination, and problem-solving skills.

Preferred Candidate Profile

• Candidates from EV, automobile, 3-wheeler, or commercial vehicle service backgrounds.

• Hands-on experience in EV vehicle maintenance and troubleshooting.

• Comfortable with fieldwork and frequent travel.

• Ability to independently coordinate with multiple service stations.

Job Location

Bangalore/Hyderabad/Chennai and Bihar/Chhattisgarh