Technical Project Manager

Job Summary

Synechron is seeking an experienced Technical Project Manager to lead and manage large-scale IT infrastructure delivery and transformation initiatives. The role will oversee projects involving data centers, networks, security, cloud, servers, storage, backup, disaster recovery, business continuity, and enterprise infrastructure platforms.

The Technical Project Manager will manage projects from initiation through closure, establish effective governance, coordinate geographically distributed teams, oversee budgets and vendors, and communicate progress and risks to senior stakeholders. The role contributes to business objectives by enabling reliable infrastructure delivery, controlled transformation, operational readiness, and timely transition to support teams.

Software Requirements

Required Software Skills

• Microsoft Project: Experience creating and maintaining integrated project plans, schedules, dependencies, milestones, and critical paths.

• Jira: Experience tracking project activities, risks, issues, actions, dependencies, and delivery progress.

• ServiceNow: Working knowledge of change management, service transition, incidents, problems, and operational readiness processes.

• Clarity PPM: Experience with project, portfolio, resource, financial, or governance tracking is preferred within the required toolset.

• SharePoint and Confluence: Experience maintaining project documentation, governance records, decisions, action trackers, and delivery artefacts.

• Microsoft Excel: Experience with budget tracking, forecasting, resource planning, risk analysis, reporting, and data reconciliation.

• Microsoft PowerPoint: Experience preparing executive presentations, governance packs, project dashboards, and leadership updates.

• Project governance tools: Experience maintaining project plans, RAID logs, status reports, implementation schedules, governance dashboards, and change-control records.

• Tool versions: Experience using the versions and configurations of project-management, service-management, collaboration, reporting, and portfolio-management tools adopted by the assigned Synechron environment.

Preferred Software Skills

• Experience with portfolio-management, financial-management, resource-planning, dashboarding, or enterprise reporting tools.

• Familiarity with infrastructure monitoring, service-management, change-management, and operational-readiness platforms.

• Experience using collaboration tools for geographically distributed and matrix-based teams.

• Familiarity with automation or dashboard tools that improve project reporting, data accuracy, and governance efficiency.

Equivalent tools may be considered where they provide comparable capabilities.

Overall Responsibilities

• Manage end-to-end infrastructure project delivery from initiation through closure.

• Define project scope, timelines, budgets, resource plans, milestones, dependencies, governance models, and delivery outcomes.

• Monitor project milestones, risks, issues, dependencies, assumptions, decisions, and change requests.

• Maintain project plans, RAID logs, status reports, implementation schedules, governance dashboards, action trackers, and meeting minutes.

• Ensure timely escalation and resolution of project risks, delivery challenges, technical dependencies, and scope changes.

• Drive project governance, implementation readiness, change management, operational handover, and post-implementation reviews.

• Lead projects involving:Data center migration and consolidationServers, virtualization, and compute platformsStorage and backup solutionsNetwork infrastructure and connectivityFirewall and security implementationsCloud and hybrid cloud transformationsDisaster recovery and business continuityHardware refresh and infrastructure modernizationMPLS, WAN, SD-WAN, and telecommunications connectivity

• Coordinate infrastructure readiness across architecture, security, network, database, application, operations, and vendor teams.

• Ensure effective cutover planning, rollback strategy, implementation readiness, operational handover, and transition to support teams.

• Partner with business, technology, architecture, security, operations, PMO, vendor, and leadership teams.

• Facilitate governance meetings, steering committees, project reviews, delivery checkpoints, and executive forums.

• Manage stakeholder expectations and communicate project priorities, risks, dependencies, decisions, and changes clearly.

• Coordinate delivery across regional and global teams operating within matrix organizations.

• Prepare project dashboards, governance packs, executive presentations, leadership updates, and portfolio-level reporting.

• Present project health, risks, budgets, milestones, dependencies, and key decisions to senior management.

• Manage project budgets, forecasts, resource allocations, financial tracking, funding requests, and commercial governance.

• Coordinate procurement activities, vendor deliverables, contracts, Statements of Work, milestones, and acceptance criteria.

• Track vendor performance and ensure adherence to agreed delivery commitments.

• Promote sustainable infrastructure practices by considering resource utilization, energy efficiency, capacity optimization, reuse, lifecycle management, and long-term operational support.

• Measure performance through delivery predictability, milestone achievement, budget adherence, risk resolution, operational readiness, stakeholder satisfaction, and successful transition to support.

Technical Skills (By Category)

Programming Languages

Essential

• Ability to understand technical discussions, infrastructure dependencies, delivery constraints, implementation risks, and solution impacts.

• Ability to interpret technical information from architecture, network, security, cloud, server, storage, database, and operations teams.

Preferred

• Familiarity with scripting, automation, or infrastructure-as-code concept