Customer Support Executive - Thane

Require

Customer Support Executive

Qualification- HSC

Experience- Fresher / Exp

Key Responsibilities

• Handle outbound customer calls

• Provide clear, professional, and empathetic customer support.

• Follow standard operating procedures while resolving customer issues.

• Maintain high-quality service and adhere to defined KPIs.

• Accurately document customer interactions in the system.

Eligibility Criteria

• Average to Good English communication skill.

• Strong listening, problem-solving, and customer handling skills.

• The advisor should have experience of working in a fast-paced environment.

Key Skills Required

• Average to Good English communication

• Customer handling and empathy

• Sales ability

• Ability to work in a high-volume call environment

• Basic computer and CRM handling skills

• Basic Understanding of Quality Parameters.

Preferred Candidate Profile

• Experience in any domestic process

• Ability to manage high call volumes while maintaining service quality.

• Strong adaptability and willingness to work in a dynamic and fast-paced retail support

environment.

Job Type

Full-time

Pay

Up to ₹21,000.00 per month

Work Location

In person