Back Office Executive

Job Title: Back Office Executive

Location

Kalyan West, Mumbai (Near Podar School, Wayle Nagar)

Job Type

Full-time, Work from Office

R K Academy is looking for a structured, confident, and approachable Back Office Executive to manage day-to-day administrative operations, student workflows, and telecalling support. The ideal candidate will combine efficient backend management with great coordination skills to handle student interactions inside the office.

Key Responsibilities

• Student Coordination \& Supervision: Direct students to their respective classrooms, manage student attendance, track discipline, and handle basic daily student queries.
• Data Management: Maintain and update student records, admissions databases, batch lists, and fees tracking using MS Excel and Google Sheets.
• Administrative Support: Coordinate general class schedules, study material distribution, and day-to-day office chores.
• Telecalling \& Enquiry Handling: Handle inbound and outbound calls to follow up with parents and prospective students regarding admissions, absences, or schedules.
• Communication Support: Manage official emails, student documentation, and regular notifications for students and parents.

Requirements \& Qualifications

• Education: Graduate (Any stream) or Minimum 12th Pass with strong computer knowledge.
• Experience: Mininmum 1 year of experience in an administrative, receptionist, or back-office role (Experience in a school, coaching class, or educational institute handling students is highly preferred).
• Technical Skills: Proficiency in MS Office (MS Word, MS Excel), Google Forms, internet surfing, and emailing.
• Soft Skills: Confident verbal communication, exceptional patience when dealing with students, and a professional telephonic mannerism.

Pay

₹12,000.00 - ₹15,000.00 per month

Work Location

In person