AY
Customer Care Executive
AYT KPO LLP · Mumbai
Pay₹18,000–20,000a month, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted4 NovYesterday, via Apna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list9 named
Customer serviceGood Communication SkillsCustomer satisfactionChat supportEmail managementCustomer complaintsClient serviceCustomer careTyping speed
About this job
Job Description: Customer Service Executive (USA Process) In this role, you will be the first point of contact for customers, providing assistance via, email, live chats, social media channels. Your primary responsibility is to resolve customer inquiries and issues, ensuring a positive experience. Utilize your strong communication and problem-solving skills to address customer needs efficiently. Collaborate with internal teams to escalate and resolve more complex issues. Join us in delivering top notch customer support and maintaining high levels of customer satisfaction. Job Specification
- Minimum qualification required is HSC pass.
- Candidates must have good verbal and written communication skills in English.
- Basic knowledge about computers and MS Office & Excel.
- Familiarity with social media platforms and tools.
- Freshers can also apply. Night Shift - 7:00 PM - 4:00 AM // 9:00 PM - 6:00 AM // 10:30 PM - 7:30 AM
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