Pre-Sales & Customer Relationship Executive – Kerala

Pre-Sales & Customer Relationship Executive – Kerala

Job Type

Full-Time

Department

Sales

Location

Kerala

Job Overview

We are looking for a Pre-Sales & Customer Relationship Executive to join our growing real estate sales team in Kerala.

The role involves interacting with prospective customers, understanding their property requirements, providing project information, maintaining regular follow-ups, and coordinating site visits with the sales team.

This is a great opportunity for candidates who enjoy customer interaction, communication, sales, and relationship building and are looking to grow their career in the real estate industry.

Key Responsibilities

Connect with prospective customers through calls and WhatsApp.

Understand customer requirements, preferences, and budget.

Recommend suitable property projects based on customer needs.

Explain project details, pricing, amenities, offers, and other relevant information.

Maintain regular follow-ups with prospective customers.

Qualify leads and identify genuine sales opportunities.

Schedule and coordinate property/site visits with the sales team.

Coordinate customer requirements and feedback with the sales team.

Maintain accurate lead, follow-up, and customer records.

Work towards monthly lead conversion and site-visit targets.

Visit project locations when required to gain better knowledge of the projects.

Provide regular updates on lead status and follow-up activities.

Candidate Requirements

Graduate in any discipline.

Experience in Pre-Sales, Telecalling, Real Estate, Customer Service, Relationship Management, or Sales is preferred.

Good communication skills in Malayalam and English.

Strong customer-handling and interpersonal skills.

Good follow-up and convincing abilities.

Target-oriented with a positive and proactive attitude.

Comfortable communicating with customers over phone and WhatsApp.

Willingness to travel to project locations when required.

Basic knowledge of MS Office / CRM tools will be an advantage.

Why Join Us?

Performance-based incentives with earning potential linked to results.

Opportunity to build a long-term career in Real Estate Sales.

Professional training and sales guidance.

Exposure to reputed and premium property projects.

Supportive and professional work environment.

Opportunity to develop skills in Pre-Sales, Customer Relationship Management, Negotiation, and Sales Conversion.

Career growth opportunities based on performance.

Ideal Candidate

We are looking for someone who is

Confident | Good Communicator | Customer-Friendly | Target-Oriented | Self-Motivated | Strong in Follow-Up

If you enjoy interacting with people and are passionate about sales and customer relationships, this could be the right opportunity to grow your career in real estate.

Interested Candidates

Contact HR

+91 9019708400 / +91 8123863900

Apply Now and Grow Your Career in Real Estate Sales!

Pay

₹10,000.00 - ₹15,000.00 per month

Benefits

Cell phone reimbursement

Experience

Tele sales

1 year (Preferred)

Language

English (Preferred)

Malayalam (Preferred)

Location

Kochi, Kerala (Preferred)

Work Location

Hybrid remote in Kochi, Kerala