Jobs›Tele Caller, Kochi

Tele Caller Executive

Clado Solutions · Kochi
Pay₹12,000a month, as listed
WhereKochiKerala
TypeFull time
Posted3 NovYesterday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list35 named
Hotel bookingCustomer records maintenanceRecord-keepingComputer operationInbound salesOutbound lead nurturingCustomer relationship buildingGuest relationsIndividual booking creationInbound customer enquiry call handlingPhone communicationClient detail updatesComputer literacyClient enquiry handlingInbound voiceClient record-keeping practicesOutbound telemarketingLead conversionLead nurturingClient servicesCustomer relationship managementPhone canvassingTelesalesComputer skillsProviding product informationClient communication skillsTelemarketingProfessional phone etiquetteCommunication skillsSales follow-upClient liaisonOffice phone managementOrder booking managementReservation managementCustomer data entry
About this job

We are looking for a friendly and confident Telecaller to handle resort enquiries, bookings, and customer follow-ups. The candidate will communicate with customers, understand their requirements, provide resort details, and assist them with reservations.

Key Responsibilities

Handle incoming and outgoing calls related to resort bookings.

Respond to customer enquiries about rooms, packages, availability, pricing, and facilities.

Manage and confirm room reservations.

Follow up with customers regarding booking confirmations and payments.

Maintain accurate records of reservations and customer details.

Coordinate with the resort team regarding check-in, check-out, special requests, and availability.

Handle customer questions and resolve basic booking-related issues.

Follow up with potential customers to convert enquiries into bookings.

Maintain professional communication and provide excellent customer service.

Requirements

Pleasant personality and good customer-handling skills.

Basic computer knowledge.

Ability to handle multiple enquiries and follow-ups.

Freshers with good communication skills can also apply.

Pay
From ₹12,000.00 per month

Benefits

Cell phone reimbursement

Internet reimbursement

Work Location
In person

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