Fee Collection Executive

Job Summary

The Fee Collection Executive will be responsible for managing and ensuring timely fee collections, maintaining accurate payment records, and building positive relationships with students/parents/customers. This role requires strong communication skills, attention to detail, and a customer-focused approach.

Key Responsibilities

Contact students/parents/customers to follow up on pending fee payments.

Maintain and update fee collection records accurately in the system.

Send reminders and follow-up messages via phone, email, or SMS.

Address queries related to fee structures, due dates, and payment modes.

Coordinate with the accounts team for fee reconciliation and reporting.

Provide daily/weekly reports on collections and pending dues to management.

Ensure smooth payment experiences for students/parents/customers.

Handle escalation cases with professionalism and empathy.

Skills & Requirements

Strong communication and negotiation skills.

Basic knowledge of MS Office and payment systems.

Ability to work under deadlines and achieve collection targets.

Good problem-solving and interpersonal skills.

Experience in fee collection, telecalling, or customer support will be an advantage.

Job Type

Permanent

Pay

₹15,000.00 - ₹20,000.00 per month

Benefits

Provident Fund

Work Location

In person