Receptionist

Job Summary

We are looking for a friendly, professional, and responsible Receptionist to manage front-desk operations and provide excellent customer service. The candidate will be responsible for handling customer enquiries, phone calls, visitors, and basic administrative coordination.

Key Responsibilities

Greet and welcome customers, visitors, and clients professionally.

Attend incoming phone calls and respond to customer enquiries.

Handle WhatsApp, email, and other customer communications.

Coordinate with laboratory staff regarding sample collection, testing status, and reports.

Receive and record customer/sample details accurately.

Prepare basic quotations, invoices, receipts, and other documents when required.

Maintain reception area, visitor records, and daily communication registers.

Follow up with customers regarding pending payments, sample submissions, and reports.

Coordinate appointments and sample collection schedules.

Support the administration team with day-to-day office activities.

Maintain confidentiality of customer and laboratory information.

Skills Required

Good communication and interpersonal skills.

Basic knowledge of MS Word, MS Excel, Email, and WhatsApp.

Good Tamil and English communication skills.

Pleasant personality and professional attitude.

Good follow-up and customer-handling skills.

Ability to manage multiple tasks efficiently.

Preferred Candidate

Experience in Reception / Front Office / Customer Support / Administration is preferred.

Candidates with experience in a laboratory, testing, or service industry will be an added advantage.

Job Types

Full-time, Permanent, Fresher

Pay

₹10,000.00 - ₹12,000.00 per month

Benefits

Paid sick time

Paid time off

Work Location

In person