Shopify shipping expert

We are looking for a skilled and result-oriented Shopify Expert to manage, optimize, and grow our e-commerce platform. The ideal candidate should have hands-on experience in Shopify store management, website optimization, product listings, order management, and e-commerce operations.

The candidate will be responsible for ensuring smooth day-to-day store operations while improving website performance, customer experience, and online sales conversions.

Key Responsibilities

Shopify Store Management

• Manage and maintain the Shopify e-commerce website.
• Upload products, manage product descriptions, images, pricing, and collections.
• Update website content, banners, landing pages, and promotional campaigns.
• Manage inventory, product availability, and catalog accuracy.

Website Optimization & Conversion

• Optimize website navigation, user experience, and mobile responsiveness.
• Improve product pages and checkout experience to increase conversions.
• Identify website performance issues and implement improvements.
• Monitor website traffic, conversion rates, cart abandonment, and sales performance.

E-commerce Operations

• Manage incoming orders, order processing, tracking, and fulfillment coordination.
• Coordinate with logistics and warehouse teams to ensure timely deliveries.
• Handle cancellations, returns, refunds, and customer-related e-commerce issues.
• Ensure accurate order and inventory updates.

Marketing & Sales Integration

• Coordinate with the digital marketing team on promotional campaigns.
• Integrate and manage marketing tools, discount codes, and promotional offers.
• Support Meta Pixel, Google Analytics, and other tracking integrations.
• Work on strategies to improve website traffic, customer engagement, and online revenue.

Reporting & Analytics

• Track daily and monthly online sales performance.
• Analyze conversion rates, average order value, and customer behavior.
• Prepare regular e-commerce performance reports.
• Identify opportunities to improve revenue and operational efficiency.

Required Skills & Qualifications

• 2–5 years of hands-on experience managing Shopify stores.
• Strong knowledge of Shopify Admin, themes, apps, and integrations.
• Experience with product listing, inventory, and order management.
• Understanding of e-commerce sales funnels and conversion rate optimization (CRO).
• Familiarity with Google Analytics 4, Meta Pixel, and Google Tag Manager.
• Knowledge of payment gateways, shipping integrations, and third-party applications.
• Good analytical, problem-solving, and coordination skills.
• Ability to independently manage end-to-end Shopify operations.

Preferred Qualifications

• Experience in D2C, beauty, skincare, cosmetics, or FMCG brands.
• Basic knowledge of Shopify Liquid, HTML, CSS, and JavaScript.
• Experience with Shopify SEO and website speed optimization.
• Experience managing high-volume e-commerce orders.
• Familiarity with CRM, email marketing, and WhatsApp marketing integrations.

Key Performance Indicators (KPIs)

• Website conversion rate improvement.
• Growth in monthly online sales and revenue.
• Product catalog accuracy and inventory management.
• Order processing and fulfillment efficiency.
• Reduction in cart abandonment.
• Website performance and customer experience.

What We Are Looking For

We are looking for someone who can take ownership of our Shopify platform, manage the complete e-commerce workflow, and contribute directly to growing our online business. The candidate should be proactive, technically capable, commercially aware, and comfortable working independently.

Pay

₹15,000.00 - ₹25,000.00 per month

Benefits

Flexible schedule

Work Location

In person