General Manager - Sales

We are looking for a high-performing General Manager – Sales to lead overall vehicle sales operations at our four-wheeler dealership. You will drive sales strategy, manage sales teams, optimize customer acquisition and retention, oversee inventory management, and achieve revenue and market-share targets set by OEM standards.

Key Responsibilities1. Sales Strategy & Business Development

Formulate and execute comprehensive sales strategies to achieve monthly, quarterly, and annual sales targets.

Monitor market trends, competitor activity, and local demand to identify business growth opportunities.

Drive sales promotions, seasonal campaigns, and local marketing events in coordination with OEM guidelines.

Team Leadership & Operations Management

Lead, mentor, and motivate Sales Managers, Team Leaders, and Sales Executives to meet individual and team KPIs.

Oversee daily showroom sales workflow, customer walk-in management, test drives, and conversion rates.

Conduct regular performance reviews, identify training gaps, and mentor staff on sales pitch techniques and product knowledge.

Financial Management & Revenue Growth

Maximize revenue through core vehicle sales, accessories, extended warranties, insurance, and auto finance tie-ups.

Manage dealership profitability, track gross margins, and control sales-related operational expenses.

Customer Experience & Relationship Management

Ensure benchmark levels of customer satisfaction (CSI scores) across all sales touchpoints.

Handle high-priority customer escalation issues promptly to protect brand reputation and maintain customer loyalty.

Inventory & OEM Coordination

Manage stock levels, vehicle allocation, and order scheduling to maintain optimal inventory turnover.

Act as the primary liaison between the dealership management and OEM regional representatives for sales audits, schemes, and target alignment.

Requirements & Qualifications

Education

Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).

Experience: 8–15+ years of experience in retail automobile sales, with at least 3–5 years in a leadership role (Sales Manager / DGM / GM) at a recognized 4-wheeler dealership.

Skills

Exceptional leadership, team management, and conflict-resolution skills.

Strong financial acumen, revenue tracking, and inventory control experience.

Proven track record of achieving aggressive sales targets and high CSI scores.

Excellent communication, negotiation, and relationship-building abilities.

Job Types

Permanent, Full-time

Pay

₹60,000.00 - ₹150,000.00 per month

Benefits

Cell phone reimbursement

Health insurance

Paid sick time

Provident Fund

Ability to commute/relocate

Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education

Bachelor's (Preferred)

Experience

total work

1 year (Preferred)

Management

1 year (Preferred)

Work Location

In person