Jobs›Restaurant Team, Kochi

Restaurant Team Leader

Chakolas Pavilion - Hotel & convention Center · Kochi
Senior
Pay₹18,000–25,000a month, as listed
WhereKochiKerala
TypeFull time
Posted4 NovYesterday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list47 named
Diploma – Hotel ManagementCustomer communicationCustomer complaint handlingStaff supervisionTable settingCustomer relationship buildingStaff workload allocationOperations coordinationTeamwork allocationStaff schedulingIn-person customer serviceClient communicationReal-time guest complaint resolutionFood and beverage experience in restaurantsTeam schedulingCross-departmental liaisonStaffing allocationManagerial communicationFront-of-house coordinationTeam briefing facilitationHandling dissatisfied clientsFood and beverage serviceEmployee attendance managementQuality assuranceHospitality industry experienceClient servicesHospitality ManagementCustomer relationship managementQuality control supervisionQuality control operationsRestaurant service quality monitoringSchedule creationOrder takingConducting shift briefingsWorkforce managementDiplomaTask assignmentLeadershipLeadership team motivationBillingCommunication skillsConducting team meetingsTeam coordinationCross-functional communicationCommunication with kitchen staffShift schedulingRoster coordination
About this job

We are looking for a dynamic and customer-focused Restaurant Team Leader to oversee daily restaurant operations, lead the service team, and ensure excellent guest satisfaction. The ideal candidate should have strong leadership skills, hands-on restaurant service experience, and the ability to maintain high standards of food service and hospitality.

Key Responsibilities

Supervise and coordinate daily restaurant operations.

Lead, guide, and motivate restaurant service staff to ensure smooth operations.

Ensure excellent guest service and handle guest complaints professionally.

Monitor restaurant cleanliness, hygiene, and service standards.

Coordinate with kitchen staff to ensure timely and accurate food service.

Manage staff duty allocation, shift schedules, and attendance.

Conduct briefings and ensure team members follow standard operating procedures.

Monitor table arrangements, restaurant setup, and service readiness.

Ensure proper handling of orders, billing, and guest requests.

Monitor service quality and take corrective action whenever required.

Support the Restaurant Manager in achieving operational targets.

Requirements

Diploma or degree in Hotel Management or a related field.

Previous experience in restaurant operations or food and beverage service.

Experience in a supervisory or team leadership role will be preferred.

Strong knowledge of restaurant service standards and operations.

Excellent communication and interpersonal skills.

Good team management and problem-solving abilities.

Ability to work in shifts, including weekends and holidays.

Key Skills

Restaurant Operations

Team Leadership

Guest Relationship Management

Food & Beverage Service

Staff Supervision

Complaint Handling

Communication Skills

Service Quality Management

Pay
₹18,000.00 - ₹25,000.00 per month

Benefits

Flexible schedule

Work Location
In person

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