Customer Support Infrastructure Enhancement Lead

HP · Across India

Senior

PayPay not listed

WhereAcross India

TypeFull time

Posted4 NovToday, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

About this job

Customer Support Infrastructure Enhancement Lead Description - Job Summary The role is responsible for infrastructure (systems / tools) enhancement and support within the Customer Care Centers for the following areas: Lead, own, manage, and serve as an SME for the Sprinklr tool for global CCC operations Ensure high availability, performance, and enhancements of the contact center infrastructure Support enablement and enhancement opportunities for infrastructure transformation initiatives Drive …

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