Team Leader - Backend

Tata Teleservices · Hyderabad

Senior

PayPay not listed

WhereHyderabadTelangana

TypeFull time

Posted4 NovToday, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Description Job responsibility Responsible for handling teams in an operations of an integrated (calls/emails/complaints) contact center for Voice & Data products (including all KRAs and KPIs defined for this process) for Priority customers Handling of escalations on Voice & Data products Handling team KPIs/KRAs Keeping the team continually motivated in achieving the team goals Developing a strong bonding between the members in the team so that they can share the same collective goal Creating a…

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