Tele Caller Executive

Job Summary

Criyagen Agri \& Biotech Pvt. Ltd. is looking for a proactive and detail-oriented Telecaller to handle inbound and outbound calls, coordinate with dealers, maintain records, and support day-to-day sales operations. The candidate must have excellent MS Excel skills and good communication abilities in regional languages.

Key Responsibilities

• Handle inbound and outbound calls with dealers, distributors, and customers.
• Coordinate with dealers regarding orders, product availability, payments, and follow-ups.
• Maintain and update dealer databases, sales reports, call logs, and order details in MS Excel.
• Prepare daily, weekly, and monthly reports using Excel.
• Follow up with dealers to collect required information and ensure timely updates.
• Coordinate with the sales team to resolve dealer queries and operational issues.
• Maintain accurate records and ensure timely communication with all stakeholders.

Required Skills

• Any graduate degree is mandatory.
• Excellent working knowledge of MS Excel, including formulas, sorting, filtering, and report preparation.
• Good communication skills in Kannada, English, Hindi, Tamil, and Telugu.
• Ability to manage inbound and outbound calls professionally.
• Strong dealer coordination, follow-up, and data management skills.
• Good attention to detail and time-management skills.

Preferred Candidate Profile

• Freshers with strong communication and Excel skills are welcome.
• Candidates with experience in telecalling, dealer coordination, sales support, or customer service will be preferred.
• Candidates should be comfortable handling multiple calls and maintaining accurate Excel records.

Pay

₹8,600.00 - ₹32,000.00 per month

Work Location

In person