Workday Financials Customer Accounts Support

Required SkillsWorkday Financials Customer Accounts SupportJob Description

JD - Workday Finance Operate Support Consultant with 3-4+ years of experience supporting Workday Finance in production environments.

Provide day-to-day functional support across

• Customer Accounts, Accounts Receivable processes preferably in post-go-live or migration support.
• Validate migrated customer master data, contracts, invoices, receipts, settlements, billing transactions, and account balances.

Monitor and troubleshoot transactions, business processes, integrations, configuration issues, and access-related concerns.

Investigate incidents, perform root-cause analysis, and coordinate resolutions with functional and technical teams. Troubleshoot and test integrations and EIBs, including data mapping, error handling, reprocessing, and downstream interfaces.

Support month-end close, Workday releases, enhancements, testing, deployments, and post-production validation.

Identify recurring issues and recommend improvements to system stability, controls, documentation, and performance.

Communicate incidents, risks, impacts, status, and recommended actions to stakeholders.

Strong analytical, documentation, communication, and stakeholder-management skills; Workday certification preferred.

Pay

₹3,000,000.00 - ₹3,200,000.00 per year

Work Location

In person