Data Steward - GCH

Data Steward - GCH

India

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JOB DESCRIPTION

Job Description Summary

This role drives data quality and adherence to data governance requirements on a day-to-day basis. It incorporates processes, policies, and guidelines for administering ORGNIZATION¿s data in compliance with policy and/or regulatory obligations, ensuring high data quality. The data steward reviews and, if necessary, enhances the information provided for the creation or maintenance of data. The incumbent is accountable for driving the improvement of data governance, management and security maturity levels within ORGNIZATION to support reliable decision making, appropriate data usage and protection thereof.

Job Description

Embeds good data practice within business units and functions, and champions a data and customer focused culture within ORGNIZATION.

Establishes process, procedure for data management and information governance.

Adheres to regulation and policy.

Participates and contributes to the DSF and own data outcomes per Business Unit/Domain.

Operationally implements data projects and business as usual governance.

Ensures decisions made in the Data Governance Board (DGB) are implemented in their business units/domains.

Confirms that business unit/domain concerns regarding data are brought to the DGB and satisfactorily resolved.

Drives data maturity improvements in ORGNIZATION.

Responsibilities

Data Architecture

Design, implement, and evolve robust and effectively aligned architecture solutions that operate in the business ecosystem.

Database Specifications

Approve database specifications, ensuring all agreed standards and protocols are followed and data integrity is preserved.

Business Requirements Identification

Elicit complex business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals.

Databases Installation

Install and test the most complex databases and associated products to ensure they are suitable for use and meet customer requirements.

Infrastructure and Network Development and Maintenance

Design and select business-critical storage, data center, and client/server environments to design solutions in line with industry best practice and provide a third-line point of escalation for appropriate global infrastructure solutions.

Information Security

Lead in detecting and analyzing security incidents, including attacks, breaches, and identified vulnerabilities, and remediate any security gaps in line with the security incident management procedure.

Documentation and Backup

Create and maintain technical and/or user documentation to a high standard, and back up files to ensure instant recovery if problems occur.

Technical Developments Recommendation

Discuss and recommend more complex or innovative technical developments to improve the quality of the website/portal/application software and supporting infrastructure to better meet users’ needs.

Analysis of "As Is" and "To Be"

Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.

Operational Compliance

Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Or identify, within the team, patterns of noncompliance with the organization's policies and procedures and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

ROLE QUALIFICATIONS

Extensive understanding of the Insurance Industry and Organization’s environment / landscape

Matric with a relevant tertiary qualification is required

Minimum of 5 years demonstrated, relevant experience in a large, complex organization preferably in the financial services industry

A post graduate qualification in data studies is advantageous

Proven experience with several agile development methodologies, frameworks and concepts, including Kanban, Scrum, continuous delivery will be advantageous

Self-starter with outstanding organizational skills and ability to track multiple dependencies (3-5) going on all at once

Ability to thrive in a fast-paced environment, comfort in a dynamic and fast-moving work environment

Excellent communication skills; ability to communicate complex messages in simple language for better buy-in and tell a compelling story

Excellent interpersonal skills

Experience in making data-driven decisions

Good knowledge of data science / analytics

COMPETENCIES

Strategic

Collaboration (Relating)

Customer First

Execution

Innovation (Perspective)

Leading with Influence

Personal Mastery (Learning)

ABOUT US

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ gl