Store Supervisor

Job Description – Quality & Operations Auditor Brand: Amadora Gourmet Ice Cream Role Overview: We are looking for a responsible and detail-oriented candidate to oversee quality checks and operational standards across our four outlets: UB City, Rex Walk, JP Nagar, and Ecoworld. Key Responsibilities: Conduct regular outlet visits and quality audits to ensure all stores adhere to Amadora’s brand SOPs and operational guidelines. Monitor and ensure proper FIFO (First In, First Out) practices and inventory management. Check and maintain hygiene, cleanliness, and food safety standards across all outlets. Ensure staff grooming, uniforms, and personal hygiene meet brand standards. Verify that all audit requirements and operational checklists are followed consistently. Conduct staff training on product knowledge, ingredients, product handling, and brand standards. Identify operational gaps, report deviations, and ensure corrective actions are implemented. Maintain consistency in product quality, service standards, and overall customer experience across all locations. Key Requirement: The candidate should be proactive, observant, disciplined, and willing to travel between all four outlets to ensure consistent quality and compliance with Amadora’s brand guidelines.