Jobs›Relationship Officer, Kolkata

Senior Relationship Officer

Kotak Mahindra Life Insurance Co · Kolkata
Pay₹25,000–135,000a month, as listed
WhereKolkataWest Bengal
TypeFull time
Posted5 Nov5 days ago, via Apna
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list1 named
Good Communication Skills
About this job
  • Client Engagement & Point of Contact: Serve as the main touchpoint for client inquiries, onboarding, regular check-ins, and ongoing support. ⭐ Relationship Building & Retention: Maintain trust, understand client goals, repair fractured or disengaged relationships, and minimize churn. ⭐ Needs Assessment & Solutions: Conduct deep-dive discussions to identify client requirements and match them with appropriate company offerings or packages. ⭐ Issue Resolution : Handle customer complaints, coordinate across internal departments, and deliver swift, professional solutions. ⭐ Data Management & Reporting: Log interactions, manage client profiles in CRM software, track satisfaction levels, and prepare regular activity or forecast reports
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