Sales Coordinator

Job Title

Sales Coordinator

Location

Ernakulam

Job Type

Full-time

Job Overview

We are looking for an organized and detail-oriented Sales Coordinator to support our sales team, streamline daily operations, and act as a primary point of contact for clients.

The ideal candidate will excel at multitasking, managing documentation, tracking orders, and ensuring smooth communication between the sales, logistics, and customer service teams. If you are a proactive communicator with a knack for keeping administrative processes running smoothly, we want to hear from you.

Key Responsibilities

Order & Dispatch Management

Process sales orders accurately and timely in the system (ERP/CRM).

Coordinate with warehouse, logistics, and dispatch teams to ensure on-time delivery of products/services to clients.

Track pending orders, follow up on shipments, and resolve any delivery delays or discrepancies.

Client Communication & Support

Serve as a secondary point of contact for clients for queries, updates, and feedback.

Assist sales representatives by answering inquiries, providing pricing details, and sharing product/service information.

Documentation & Reporting

Prepare and maintain quotations, proforma invoices, purchase orders, and sales contracts.

Generate daily, weekly, or monthly sales reports, tracking team targets, achievements, and pipeline progress using MS Excel or CRM tools.

Maintain clean, organized digital records of customer accounts, agreements, and transaction histories.

Internal Coordination

Coordinate meetings, follow-ups, and schedules for the sales team.

Liaise with finance/accounts to ensure timely invoicing, payment follow-ups, and clearance of dues.

What We Are Looking For (Requirements)

Experience

1–3 years of experience as a Sales Coordinator, Sales Administrator, or in a similar backend sales support role.

Technical Skills

Proficiency in MS Office, particularly Advanced MS Excel (VLOOKUP, Pivot Tables, data organization).

Hands-on experience with CRM software or ERP systems is a strong plus.

Skills & Competencies

Exceptional written and verbal communication skills.

Strong organizational skills with the ability to prioritize tasks under tight deadlines.

Detail-oriented with a problem-solving mindset.

Education

Bachelor’s degree in Business Administration, Commerce, or a related field.

Pay

From ₹15,000.00 per month

Work Location

In person