Accountant cum telecaller

Position

Accountant cum Telecaller

Experience

1–2 Years (Boutique / Retail background preferred)

Location

On-site

Job Type

Full-time

About the Role

We are looking for a versatile and proactive Accountant cum Telecaller to manage daily billing, bookkeeping, and customer communication. In this dual-function role, you will handle day-to-day accounts, payment tracking, and inventory logs, while also reaching out to clients for order updates, appointment confirmations, payment follow-ups, and sales inquiries.

Key Responsibilities

Accounting & Administrative Duties

Daily Billing & Invoicing

Generate GST/non-GST invoices, POS receipts, and credit notes for custom and ready-to-wear orders.

Bookkeeping & Registers

Record daily cash, UPI, card, and bank transactions; maintain petty cash registers and sales expense sheets.

Accounts Payable & Receivable

Track pending client balances, manage vendor/supplier invoices, and reconcile outstanding dues.

Stock & Inventory Tracking

Log incoming fabrics, trims, and finished apparel into billing software/Excel; track stock movements and dispatch logs.

Basic Tax & Financial Filing

Assist management or external CA with monthly GST filing inputs, sales summaries, and bank reconciliations.

Telecalling & Client Operations

Customer Follow-ups

Call clients regarding order status, fitting schedules, trial reminders, and pickup/delivery updates.

Payment Reminders

Handle gentle, professional follow-up calls for pending balance payments and advances.

Inquiry Handling: Answer incoming phone and WhatsApp business calls/messages regarding boutique collections, pricing, custom work, and store timings.

Feedback & Relationship Management: Reach out to past customers for feedback, announce seasonal offers, new collection launches, or promotional events.

Qualifications & Requirements

Education

Bachelor’s degree in Commerce (B.Com), Finance, or equivalent.

Experience

1 to 2 years of hands-on experience in billing/accounting along with customer handling or tele calling experience.

Technical Skills: Proficiency in MS Excel / Google Sheets and basic accounting/billing software (e.g., Tally, Zoho Books, Vyapar, or custom POS tools).

Communication

Clear, polite, and persuasive communication skills in English and the local language (spoken & written).

Attention to Detail

High accuracy in numerical data entry, inventory counts, and cash balancing.

Preferred Attributes

Prior experience working in a boutique, retail apparel store, or small business setup.

Strong multitasking ability to comfortably switch between managing accounts and engaging with customers on the phone.

Pay

₹11,700.00 - ₹16,000.00 per month

Benefits

Cell phone reimbursement

Paid sick time

Work Location

In person