Customer Care Executive

Kayakalp Healthcare LLP · Faridabad

Freshers welcome

Pay₹14,000–25,000a month, as listed

WhereFaridabadHaryana

TypeFull timeFreshers welcome

Posted5 Nov8 days ago, via SimplyHired

Kaam checked

Open to freshers: no experience asked for

No fee, deposit or pay-to-apply signs

Day work

No vehicle or licence needed

Skills they list22 named

Customer complaint handlingCustomer relationship buildingInbound customer enquiry call handlingCustomer needs analysisCustomer complaint follow-up verificationPhone communicationSalesforceClient enquiry handlingInbound voiceLead generationClient relationship developmentClient needs assessmentHandling dissatisfied clientsService recovery strategiesClient servicesCustomer relationship managementClient communication skillsComplaint resolution call handlingBusiness lead generationClient liaisonOffice phone managementQuota attainment

About this job

Freshers can apply.

Manage incoming phone calls

Generate sales leads.

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Timings: 9-5:30pm

Share your cv at 9810710012

Job Type: Full-time
Pay: ₹14,000.00 - ₹25,000.00 per month

Benefits

Provident Fund

Application Question(s)

Are you comfortable with Sec 17 faridabad location?

Work Location: In person

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