Jewellery Sales Associate

Job Title: Jewellery Sales ExecutiveJob Summary:The Jewellery Sales Executive engages with customers to understand their preferences, recommends suitable jewellery pieces, and drives sales in a retail showroom. The role requires strong product knowledge, trust-building skills, and attention to detail. Key Responsibilities:Greet and assist customers in a professional and friendly manner Understand customer needs and recommend appropriate jewellery items Explain product details such as materials, gemstones, pricing, and care instructions Achieve individual and store sales targets Handle billing, invoicing, and payment processes Maintain display standards and ensure products are well-presented Build and maintain long-term customer relationships Keep updated with latest jewellery trends and collections Handle customer queries, complaints, and after-sales service Ensure security and proper handling of high-value items Required Skills & Qualifications:Minimum: High school diploma (Bachelor’s degree preferred) Experience in retail sales (jewellery or luxury retail is an advantage) Strong communication and interpersonal skills Good negotiation and persuasion abilities Basic knowledge of jewellery (gold, diamonds, gemstones) Trustworthy and detail-oriented Ability to work flexible hours, including weekends and holidays Key Competencies: Customer service orientation Sales-driven mindset Product knowledge Presentation skills Integrity and reliability Work Environment: Retail jewellery showroom Standing for long hours may be required Interaction with high-value products and customers