Assistant Manager - Operations

We're Hiring! – Assistant Manager

Naturals Signature Salon | Aluva, Kerala

Naturals Signature Salon, Aluva, is looking for a dynamic, self-driven, and result-oriented Assistant Manager to support daily salon operations, lead the team, enhance customer satisfaction, and drive business growth.

Key Responsibilities

Assist the Salon Manager in managing daily salon operations and supervising the team.

Drive sales of salon services, packages, memberships, and retail products.

Convert customer enquiries and walk-in visitors into confirmed appointments and bookings.

Ensure an excellent customer experience and maintain strong client relationships.

Handle customer queries, feedback, and complaints professionally.

Monitor daily sales targets, staff performance, and customer feedback.

Follow up with existing and potential clients to encourage repeat visits.

Manage salon billing, basic reporting, and booking records.

Handle salon social media activities and customer engagement.

Promote salon services, products, and special offers to achieve business targets.

Requirements & Qualifications

2–4 years of experience in sales, preferably in the salon, spa, retail, or service industry.

Proven sales experience with strong communication, negotiation, and closing skills.

Ability to convert enquiries into bookings, packages, and upselling opportunities.

Experience in team handling and achieving daily sales targets.

Good customer service and complaint-handling skills.

Excellent communication skills in Malayalam, English, and Hindi.

Basic knowledge of billing, reporting, CRM, and booking software.

Familiarity with salon products and services is an added advantage.

Strong leadership, problem-solving, and interpersonal skills.

A proactive attitude with the ability to work independently and take responsibility.

Salary

₹25,000 – ₹28,000 per month

Job Location

Naturals Signature Salon – Grande Icon Tower

Opposite Metro Pillar No. 47, Aluva.

Apply Now!

Interested candidates can contact us directly

Phone

9995510060

If you are passionate about sales, customer service, and team leadership, we would love to hear from you!

Join Naturals Signature Salon and grow with us!

Pay

₹25,000.00 - ₹28,000.00 per month

Work Location

In person