Jobs›Customer Care, Gurugram

Customer Care Executive- Food Delivery

Vision Hire LLP · Gurugram
Freshers welcome
Pay₹22,000–24,000a month, as listed
WhereGurugramHaryana
TypeFull timeFreshers welcome
Posted4 Nov2 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list11 named
Customer communicationCustomer complaint handlingClient enquiry handlingProviding information to customersEnglishBachelor's degreeClient servicesOrder issue resolutionClient communication skillsCommunication skillsCustomer complaint resolution
About this job

We are looking for Customer Care Executives to handle customer inquiries related to food delivery services. The ideal candidate should have good communication skills and the ability to resolve customer concerns professionally.

Key Responsibilities

Handle customer queries related to orders and deliveries.

Assist customers with order-related concerns.

Provide accurate information and appropriate solutions.

Maintain professional communication with customers.

Follow quality standards and customer service guidelines.

Key Requirements

Freshers and experienced candidates can apply.

Graduates and undergraduates are eligible.

Good English communication skills.

B2 communication level required.

No grammatical mistakes and minimal mother tongue influence.

Basic customer service knowledge.

Comfortable working in night shifts.

Work Schedule

6 days working with 1 rotational week-off.

Night shifts for both male and female candidates.

Night allowance as per logout timing.

No cab facility.

Pay
₹22,000.00 - ₹24,000.00 per month

Benefits

Paid sick time

Work Location
In person

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