Management Trainee – Order to Cash (O2C)

Management Trainee – Order to Cash (O2C)

Company

Genpact

Job ID

5549 (4A) / 5551 (5B) – AR hiring references; confirm JD mapping

Employment Type

Contract

Contract Duration

18 Months

Experience

3–6 Years (Genpact JD)

Work Location

Gurgaon, Sector 18, 22A

Work Mode

Work From Office – 5 Days a Week

Shift

12 PM–10 PM; rotational shifts, including night shifts as per business requirements

Joining

Immediate Joiners Only – Maximum 10 Days Notice

Salary as per hiring sheet

5551 (5B): ₹45,000 budget / ₹40,000 maximum CTC.

5549 (4A): ₹60,000 budget / ₹55,000 maximum CTC.

Salary figures require confirmation.

Job Description

Genpact is inviting applications for the role of Management Trainee – Order to Cash (O2C).

We are looking for candidates with a deep understanding of the complete Order to Cash process, including different invoice types such as Manual, Consolidated and Automated.

The candidate should be comfortable working under strict deadlines in a high-pressure business environment while demonstrating good teamwork and coordination skills.

Responsibilities

Handle all activities related to the Order to Cash process.

Constantly interact with clients to obtain feedback and provide support wherever required.

Be ready to support clients at different locations as per business expectations.

Manage Order to Cash activities related to collections and dispute management.

Interact with end customers through calls and emails to collect overdue amounts.

Meet monthly, quarterly and yearly collection targets.

Maintain a good understanding of Lockbox, ACH, EFT and Remittance Advice.

Manage customer and Country/Regional Finance Director relationships through emails, fax and conference calls.

Participate in governance meetings at country and regional levels.

Work closely with team members to ensure deliverables are met.

Support team members in developing process standards and improving collaboration.

Identify process improvement opportunities and drive implementation through Lean initiatives.

Minimum Qualifications

B.Com graduation. MBA in Finance preferred.

Meaningful experience in Order to Cash operations.

3–6 years of experience in Order to Cash, especially Cash Applications and MEC activities.

Willingness to work in flexible rotational shifts, including night shifts.

Preferred Qualifications

Very good written and verbal interpersonal skills.

Proficiency in MS Office applications, especially MS Excel.

Experience with SAP and Oracle.

Knowledge of generating reports from SAP is an added advantage.

Pay

From ₹45,000.00 per month

Work Location

In person