Customer Support Executive ()

Job Description

We are looking for enthusiastic and customer-focused Customer Support Executives to join our team in Noida.

The candidate will be responsible for handling customer queries, providing information about products and services, following up with customers, and maintaining positive client relationships.

Candidates should have good communication skills, a positive attitude, and the ability to interact confidently with customers.

Key Responsibilities

Handle incoming and outgoing customer calls.

Respond to customer queries through calls and WhatsApp.

Provide accurate information about products and services.

Understand customer requirements and suggest suitable solutions.

Follow up with interested customers.

Resolve customer concerns professionally.

Maintain customer records and daily reports.

Coordinate with internal teams.

Ensure customer satisfaction.

Required Skills

Good verbal communication skills.

Hindi and basic English communication.

Customer handling skills.

Strong interpersonal and convincing skills.

Basic computer knowledge.

Problem-solving abilities.

Positive attitude and willingness to learn.

Eligibility Criteria

Graduation is mandatory.

Only graduate candidates can apply.

Freshers and experienced candidates are welcome.

Must be comfortable working from the office.

Immediate joiners preferred.

Salary & Benefits

₹12,000 – ₹15,000 per month.

Full-time employment.

Training and development opportunities.

Professional working environment.

Career growth opportunities.

Work Location

Sector 132, Noida, Uttar Pradesh.

Pay

₹12,000.00 - ₹15,000.00 per month

Work Location

In person