Sr. UX Researcher (UXR-2-112026)

About the Company

Koru UX Design is a leading UX design agency specializing in HealthTech. We partner with clients to deliver user-centered design solutions that drive innovation and enhance user experiences. Our design teams work as an integrated extension of our client’s teams, deeply embedding ourselves into their processes to create seamless, impactful products.

About the Role

We’re looking for a Senior UX Researcher who thrives on complex problem spaces and is comfortable driving research in ambiguity. At Koru, your insights won’t just sit in reports—they’ll directly influence real enterprise products across healthcare, automation, and finance.

You’ll plan and execute end-to-end research studies, work closely with product owners, and help define experiences used by thousands of professionals in the US.

Location

Pune / Remote

Experience

3–6 years

Type

Full-time

What You’ll Do

Own and lead UX research activities across discovery, concept validation, and usability phases

Plan, conduct, and synthesise user interviews, usability testing, stakeholder interviews, and journey mapping

Create actionable outputs like personas, user journeys, service blueprints, and research reports

Proactively identify users to talk to—whether through clients, internal teams, or customer success

Translate research insights into product opportunities and design inputs

Collaborate with UX designers, product managers, and front-end teams throughout the design process

Help shape our research practice as we scale, including mentoring junior team members when needed

Proactively identify new opportunities for research within existing client engagements to extend project reach

Requirements

What We’re Looking For

3–6 years of hands-on UX research experience (not internships or academic)

Direct experience conducting research for enterprise or B2B products (SaaS, healthcare, platforms, or internal tools)

Comfort working with US-based users and stakeholders, and ability to adapt research communication accordingly

Strong system-level thinking

you can map workflows, identify gaps, and untangle complex journeys

Ability to handle open-ended, ambiguous briefs—you’re someone who finds ways to start and drive the process

Familiarity with creating journey maps, service blueprints, or ecosystem maps

Excellent verbal and written communication, with a knack for explaining research to cross-functional teams

Bonus Points If You Have

Experience working in healthcare, automation, or other complex, high-stakes domains

Exposure to continuous discovery practices alongside product teams

Comfort engaging with product owners and client stakeholders to shape research direction and priorities

Benefits

Opportunities for growth and continuous learning (LinkedIn learning & professional trainings).

Flexible working hours and remote options.

A collaborative and innovative team culture.

Opportunity for career growth and leadership roles.

Koru UX Design is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Originally posted on Himalayas