CBH In Training

The CBH In Training role is an exciting opportunity to shape the operations and guest experience at Popeyes restaurants across Punjab. As a key member of the Operations Support team, you will play a vital role in driving sales growth, ensuring operational excellence, and building a talented and engaged team. Your impact will be felt across multiple restaurants, as you work closely with restaurant managers and teams to deliver exceptional hospitality and meet business goals.

• Lead and coach teams on hospitality standards, ensuring a consistent and exceptional guest experience.

• Maintain high safety, sanitation, and cleanliness standards across all restaurants.

• Empower and guide teams to handle guest concerns promptly and effectively.

• Take ownership of in-store marketing promotions and provide insights for national marketing campaigns.

• Execute new product rollouts and drive system growth, including new store sales.

• Monitor and manage costs, ensuring restaurants meet annual business plan targets.

• Identify and propose new business expansion locations, considering strategic fit and competition.

• Support the training and development of new team members, fostering a culture of respect and fairness.

• Provide performance feedback and coaching to team members, recognizing and rewarding contributions.

• Act as a problem solver, adapting quickly to business needs and providing effective action plans.

• Minimum of a Bachelor's degree in Hospitality, Business, or a related field.

• 2-3 years of experience in a similar role, preferably in the QSR industry.

• Strong leadership and coaching skills, with a proven track record of developing high-performing teams.

• Excellent communication and interpersonal skills, with the ability to build relationships.

• Analytical mindset with proficiency in data analysis and performance monitoring.

• Flexibility to adapt to changing business needs and work schedules.

• Ability to work independently and manage multiple priorities.

• Familiarity with hospitality and sanitation standards.

• Proficiency in Microsoft Office or similar productivity tools.

• Passion for the food service industry and a commitment to delivering exceptional guest experiences.