Deputy General Manager

• 1. New Customer & Account Acquisition

o To drive a high volume of new customer and distributor account acquisition, supporting the commercial priorities of the assigned area.

o To manage the assigned customer and budget base with a view to building a strong portfolio and business plan for the next three years.

• 2. Customer Relationship Management

o To establish and maintain strong rapport with assigned customers and distributors, acting as their primary point of contact.

o To build a thorough understanding of the target customer and assigned account base, including business type, product categories, contractual terms, and service requirements.

o To communicate significant market trends, rate changes, and policies to assigned accounts in a timely manner.

• 3. Sales & Account Development

o To identify and develop new sales opportunities within the assigned account base and territory.

o To build a strong understanding of all service and product offerings to provide integrated solutions to customers.

• 4. Stakeholder Coordination & Reporting

o To establish an internal network across the cluster and wider organisation to facilitate timely resolution of customer issues.

o To track account-level targets and monitor sales performance against plan.

o To ensure Customer Relationship Management (CRM) tools and account records are updated on time and with high-quality data.

• 5. Financial Planning & Reporting

o To manage and direct the development, interpretation, and reporting of financial data to support the attainment of plant-level targets.

o To plan, coordinate, and administer the budgeting process for the manufacturing facility, incorporating cost of goods sold (COGS) analysis and variance management.

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Role Requirements

Qualification

• B.Com / M.Com / MBA – Finance / CA / ICWAI.
• Desired certification: MBA – Finance.

Experience

• 10–15 years of overall experience.
• Minimum 7 years of experience specifically in Sales Accounting.

Preferred Attributes

• Strong knowledge of sales and marketing accounting, with proven general management capability across negotiation, time management, and production and supply coordination.
• Hands-on experience working on SAP is essential.
• Strong people management and leadership skills, with the ability to build and manage high-performing teams.
• High analytical ability combined with imagination and creativity in problem-solving.
• Strong communication, coordination, and interpersonal skills for effective stakeholder management.