Call Center / Candidate Support Executive

Job description

Call Center / Candidate Support Executive

We are hiring motivated and enthusiastic Call Center / Candidate Support Executive to connect with students and professionals interested in international education, internships, and career opportunities in the USA and Europe.

Job Details

• Location: SG Highway, Ahmedabad (Work From Office)
• Salary: ₹15,000 – ₹16,667 per month + Performance Incentives
• Job Type: Full-Time
• Working Days: Monday to Saturday
• Working Hours: 9:00 AM – 6:00 PM
• Experience: 0–3 Years \| Freshers Welcome
• Education: 12th Pass or Above \| Graduation Not Mandatory

Key Responsibilities

• Make outbound calls to prospective students and professionals.
• Explain international education, internship, and career programs.
• Understand candidate requirements and provide basic counseling.
• Follow up with interested candidates through calls, WhatsApp, and email.
• Maintain accurate lead information and follow-up records using CRM or Excel.
• Achieve assigned calling, conversion, and enrollment targets.
• Assist with promoting educational webinars and program events.

Required Skills

• Good English and Hindi communication skills (mandatory). Gujarati would be helpful (not mandatory)
• Confident telephone communication and interpersonal skills.
• Basic computer knowledge, including Excel and email.
• Ability to handle candidate inquiries and follow up professionally.
• Target-oriented approach and willingness to learn.

Who Can Apply?

Freshers, 12th-pass candidates, diploma holders, graduates, and candidates with previous experience in telecalling, BPO, customer service, sales, or education counseling are welcome.

Important: This is a full-time, work-from-office position in Ahmedabad. Candidates must be comfortable with regular outbound calling, candidate follow-ups, and performance targets.

Pay

₹180,000.00 - ₹200,000.00 per year

Application Question(s)

• Comfortable to work from the office Monday to sat 9 am to 6 pm ?
• Current Notice Period ?
• What salary have we advertised for this role ?

Experience

• Telecalling: 1 year (Preferred)

Language

• English and Hindi (Preferred)

Work Location

In person