Insurance Claim Executive

Key Responsibilities

• Manage all insurance claims end to end, covering both customer-related claims and claims arising under the company's internal insurance policies.
• Handle customer claims related to loan protection, health, job loss, and other applicable insurance products.
• Manage corporate insurance claims under policies such as D\&O, cyber insurance, employee-related insurance, and other applicable covers.
• Coordinate claim registration, documentation, submission, assessment, approval, settlement, and closure.
• Follow up with insurers and brokers on pending, delayed, partially approved, or rejected claims, and seek reconsideration wherever appropriate.
• Coordinate with customers and internal departments for required documents, clarifications, and claim updates.
• Track claim settlements and coordinate with Finance and relevant teams for reconciliation.
• Maintain a centralised claim tracker and prepare MIS covering claims received, pending, approved, rejected, settled, and ageing.
• Develop claim SOPs, documentation checklists, and escalation processes.
• Identify reasons for claim delays or rejections and recommend process improvements.

Pay

₹25,000.00 - ₹45,000.00 per month

Benefits

• Flexible schedule
• Health insurance
• Leave encashment
• Provident Fund

Work Location

In person