Manager - Business Development -East Zone-Kolkata

Job Description – Business Development Manager (East Zone – Kolkata)

Luxury Furniture Manufacturing \& Interior Solutions

Department

Sales \& Business Development

Designation

Manager – Business Development, East Zone-Kokata)

Reporting To

Head – Sales \& Business Development / Business Head

Experience

8–12 years

Location

Kolkata, West Bengal

Territory

Kolkata and entire East Zone (West Bengal, Odisha, Bihar, Jharkhand, Assam and North Eastern states)

Industry Preference

Luxury Furniture, Premium Interiors, Modular Furniture, Architecture \& Interior Design

Job Purpose

To drive business growth and strengthen the brand presence of the company across the East Zone by developing strong relationships with architects, interior designers, consultants, real estate developers, hospitality groups and HNI clients.

The role will focus on generating new business opportunities, developing strategic partnerships, driving luxury furniture sales, expanding the architect and designer network, and positioning the company as a preferred luxury furniture brand in the region.

Key Roles \& Responsibilities

A. Business Development \& Revenue Generation

• Develop and execute business development strategies for the East Zone, with Kolkata as the regional hub.
• Achieve assigned regional sales and revenue targets.
• Identify new business opportunities across residential, commercial, hospitality and institutional segments.
• Generate business through architects, interior designers, developers, consultants and direct clients.
• Develop and maintain a strong sales pipeline and ensure timely conversion of leads into orders.
• Explore new markets and opportunities to expand the company's geographical presence.

B. Architect \& Interior Designer Relationship Management

• Build and maintain strong relationships with leading architects, interior designers, design consultants and architectural firms.
• Conduct regular meetings, presentations and product demonstrations.
• Develop an active network of key decision-makers and influencers in the luxury interior and furniture industry.
• Organise architect meets, designer engagement activities, networking events and product showcases.
• Ensure regular follow-ups and business conversion from architect and designer referrals.

C. Brand Promotion \& Market Development

• Strengthen the company's brand visibility and positioning in the East Zone.
• Represent the brand at industry exhibitions, design events, trade fairs and networking platforms.
• Conduct product presentations highlighting design excellence, craftsmanship, materials, finishes and customisation capabilities.
• Identify premium residential and commercial projects where the company's furniture range can be specified.
• Collect customer testimonials, project photographs and feedback to strengthen brand credibility.

D. Sales Strategy \& Project Acquisition

• Identify and develop high-value projects in luxury residences, villas, premium apartments, hotels, resorts, offices and commercial spaces.
• Understand project requirements and propose suitable furniture solutions.
• Coordinate with the design and studio teams for product selection, customisation, quotations and presentations.
• Negotiate commercial terms and ensure successful closure of high-value orders.
• Drive cross-selling and upselling opportunities across the product portfolio.

E. Customer Relationship \& Satisfaction

• Maintain strong relationships with existing and prospective customers.
• Ensure timely follow-ups on enquiries, quotations, orders and customer commitments.
• Collect customer feedback and testimonials to improve customer experience.
• Resolve customer concerns through effective coordination with internal teams.
• Ensure a premium customer experience throughout the sales journey.

F. Internal Team Coordination

• Work closely with studio designers, sales, design, estimation, production, procurement and project execution teams.
• Coordinate with the studio team for client visits, product presentations and design discussions.
• Ensure timely submission of proposals, quotations and technical details.
• Track order progress and coordinate with internal stakeholders for timely delivery and execution.
• Support the team in ensuring customer commitments are fulfilled.

G. Market Intelligence \& MIS

• Conduct regular competitor analysis and track market trends, pricing and customer preferences.
• Identify potential architects, designers, developers and key projects across the East Zone.
• Maintain a database of architects, interior designers, consultants and prospective clients.
• Submit weekly and monthly business development reports to management.
• Monitor lead generation, conversion ratios, sales performance and project pipeline.

Key Performance Areas (KRA \& KPI)

KRA

Key Performance Indicators

Revenue Generation

Achievement of monthly, quarterly and annual sales targets

New Business Development

Number of new clients and business accounts acquired

Architect Management

Number of active architect and designer relationships developed

Project Acquisition

Number and value of projects generated and converted

Brand Promotion

Number of architect meets, product presentations and brand activities

Lead Management

Lead generation, follow-up and conversion ratio

Customer Satisfaction

Customer feedback, testimonials and repeat business

Cross-functional Coordination

Timely coordination of quotations, designs and project execution

Market Expansion

Business development across East Zone cities and emerging markets

MIS \& Reporting

Timely and accurate submission of weekly and monthly reports

Desired Candidate Profile

Educational Qualification

• Bachelor's degree in Business Administration, Marketing, Interior Design or a related field.
• MBA in Sales \& Marketing will be an added advantage.

Experience

• 7–12 years of exp