Customer Care Executive

Roles & Responsibilities Handle outgoing customer calls professionally. Respond to customer queries and provide accurate information. Understand customer requirements and provide appropriate solutions. Maintain proper communication and build positive customer relationships. Resolve customer complaints and escalate complex issues when required. Maintain daily call records and update customer information. Follow company guidelines, processes, and quality standards. Achieve assigned daily and monthly performance targets. Eligibility Criteria and Required Skills Minimum qualification: Secondary (10th Pass). Freshers and experienced candidates can apply. Good verbal communication skills. Basic computer knowledge. Ability to handle customers patiently and professionally. Positive attitude and willingness to learn. Ability to work independently as well as in a team. Salary & Benefits Salary: As per interview and experience. Paid Training and development opportunities. Performance-based incentives (as per company incentive plan). One way cab facility or Travel Allowance. PF and ESIC benefits. Salary on 1st of every month. Alternative Saturday and Sunday fixed off. No rotational shift. PL available.