Jobs›Integrated Logistics, Gurugram

Integrated Logistics - IS Solution Lead Run

Kuehne+Nagel · Gurugram
PayPay not listed
WhereGurugramHaryana
TypeFull time
Posted6 Nov2 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list46 named
Project reportingSolution developmentField coachingPerformance coachingCustomer needs analysisRequirements designCost optimisationStakeholder collaborationTeam leadershipWorkflow managementProject change managementOperations coordinationStakeholder liaisonCoachingMentoring junior staffEscalation managementGap analysisLogistics performance monitoringClient needs assessmentDigital transformationChange managementTeam developmentQuality assuranceAchieving service-level targetsContinuous improvementRequirements analysisQuality improvementMentoringStakeholder reportingService level managementScalabilitySystem requirements definitionProblem identificationDeployment coordinationManagement reportingPortfolio managementOperational excellence initiativesImplementation of strategic initiativesCustomer satisfaction improvementRisk & issue managementSolution evaluationEscalation handlingProject stakeholder communicationCross-functional communicationOperational performance reportingStakeholder management
About this job

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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The Senior Engineer Run Team play a key role in shaping and executing the strategy of the service portfolio for our customers. They take ownership of service performance, ensuring targets in quality, cost, and delivery timelines are not only met but consistently exceeded. Senior Engineer Run Team challenge the status quo of implemented and proposed solutions, driving innovation, operational excellence, and strategic improvements. They focus on maximizing value creation, efficiency, sustainability, and service quality, while enhancing the overall customer experience. The role also provides leadership and coaching to other engineers, fostering strong technical execution and continuous development across the team.

How you create impact

Problem Solving, Customer Satisfaction & Experience

Identify operational gaps and drive process improvements

Ensure scalable, efficient, and effective solutions

Enhance customer satisfaction and service quality

Ensure customer needs remain central to all initiatives

Operational Efficiency

Improve operational support, system stability, and risk management

Drive operational standards and continuous improvement

Enhance processes to improve efficiency, accuracy, and cost effectiveness

Contribute to operational standards and blueprints

Digital Experience

Lead digital feature and service rollouts

Drive project delivery, product feedback, and continuous improvement

Business Agility & Leadership

Lead end-to-end change request planning and execution

Drive requirements gathering, solution design, validation, and documentation

Ensure smooth go-live, training, and transition to BAU

Lead and mentor Run Engineers to strengthen team performance

Manage escalations and drive effective problem resolution

What we would like you to bring

Proven track record in project management (more than 3-year experience)

Deep understanding of logistics processes and operational workflows

Efficient and effective communication with key internal and external stakeholders

Skilled in proposing and implementing digital solutions

Ability to Understand and Deliver Commercialization and Customer Value of Solutions

Expertise in project management, change management, and management reporting

Strong affinity with required customer quality standards and a broad overview of different industry characteristics

Proven ability to align operational delivery with customer satisfaction and strategic goals

What's in it for you

At Kuehne+Nagel, you’ll be part of a global logistics leader that believes in creating real impact on business, on customers, and on careers. Here’s what you can look forward to

Global Exposure
Step into a world of international opportunities with a presence in 100+ countries
People-Centric Culture
Join a team where your voice matters and people genuinely care
Learning & Development
Grow with us personally and professionally through world-class training and career pathways
Innovation & Sustainability
Be part of a future-focused company driving real change in logistics and the planet
Rewards & Recognition
Get rewarded for your passion, performance, and potential
Stability with Agility
Enjoy the best of both worlds a trusted global brand with a startup spirit

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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